#93 - Community Engagement - The Heart of The Shutter Store, an E-Commerce Brand

In this episode of the Ben Nevares podcast, host Ben Nevares speaks with Jose and Bernice Orozco from the Shutter Store about their unique journey in the e-commerce shutter industry. They discuss the importance of quality customer service, ethical manufacturing practices, and the value of shutters as a long-term investment for homeowners. The conversation also delves into the roles within their company, their commitment to customer satisfaction, and the detailed ordering and installation process that sets them apart from competitors. In this conversation, Benjamin Nevares discusses the intricacies of the shutter business, emphasizing the importance of customer service, the benefits of shutters for energy efficiency and home value, and the company's commitment to community engagement. He also shares insights on choosing the right shutter styles and materials, the challenges faced in e-commerce, and the personal growth experienced through these challenges.

 

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